Shipping policy

📦🌸 Mel's Chic Boutique Shipping Policy 🌸📦
Thank you for shopping with Mel's Chic Boutique! We are committed to carefully preparing and packaging every order with love and attention to detail.
Processing Times
✨ Orders without a video: Ship within 2–3 business days
✨ Orders with a personalized video: Ship within 5–7 business days
✨ A photo of your completed order will be sent before shipment whenever applicable.
Please note that processing time does not include weekends, holidays, or shipping transit time.
Shipping Information
📦 Once your order has shipped, you will receive tracking information via email or the contact information provided at checkout.
📦 Shipping delivery times vary based on the carrier and destination.
📦 Mel's Chic Boutique is not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Addresses
🏠 Customers are responsible for providing a complete and accurate shipping address at checkout.
🏠 Mel's Chic Boutique is not responsible for orders shipped to an incorrect address provided by the customer.
🏠 Additional shipping fees may apply if a package is returned and needs to be reshipped.
Lost or Stolen Packages
📬 Once a package has been marked as delivered by the shipping carrier, Mel's Chic Boutique is not responsible for lost, stolen, or misplaced packages.
📬 If you experience a delivery issue, please contact the shipping carrier directly using your tracking number.
Damaged Orders
📸 If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:
The damaged item(s)
The shipping box/package
The shipping label
We will review each case individually and work toward a fair resolution.
Contact Us
If you have questions regarding your order, please contact Mel's Chic Boutique before placing your order or as soon as possible after purchase.
💖 Thank you for supporting Mel's Chic Boutique! We appreciate every order and look forward to creating something special just for you. 💖